Privacy Policy

01Who we are and what this covers

This Privacy Policy explains how Digital Discount Hub ([To confirm: Registered legal entity name], [To confirm: Entity type and state of formation]), referred to as “Digital Discount Hub,” “we,” “us” or “our,” handles personal information. Our business address is 12895 Josey Ln, Farmers Branch, TX 75234, USA.

It applies to:

• visitors to this website;
• people who contact us or submit a project inquiry; and
• representatives of businesses that engage us for digital marketing, SEO, paid advertising, social media, web and e-commerce development, branding, content, AI chatbots and automation, CRM integration and related technology services.

It does not cover information we process on behalf of our clients as part of a project, such as a client’s customer list in a CRM we integrate, or conversations handled by a chatbot we build for a client. In that work the client decides how the information is used, and the client’s own privacy policy and our agreement with them apply. See Information we process for clients.

02Information collected from website visitors

You can browse every page without creating an account or telling us who you are. The website does not run analytics software, advertising pixels, session recording or social media plug-ins. It does not set cookies or save information in your browser’s storage. Our Cookie Policy explains this in more detail.

Some features adapt to your device without sending anything to us. These checks happen entirely inside your browser:

• whether you have asked your device to reduce motion, so animations can be simplified;
• whether your browser supports 3D graphics and whether data-saving mode is on, so a lighter illustration can be shown instead; and
• your screen size, so the layout fits.

Our typefaces and graphics are served from our own website, not from third-party font or content networks. Map links open Google Maps only when you choose to click them. Google then handles that visit under its own privacy policy.

03Contact form information

When you send a project inquiry through our contact form, we receive:

• your full name, business email address and company name;
• your phone number and company website, if you choose to provide them; and
• the services you are interested in, your indicated project budget and your project description.

We add the date and time of submission. To protect the form from automated abuse, our server also uses your IP address to limit repeated submissions. That IP address is kept only in the server’s temporary memory, for up to ten minutes. It is not included in the inquiry we receive and is not stored with it.

Inquiries are delivered to us using [To confirm: Services used to receive and store inquiries]. Please don’t include sensitive personal information, such as health, financial account or government identification details, in your project description.

04Business and billing information

If your business becomes a client, we collect information needed to run the engagement, such as:

• names, job titles, email addresses and phone numbers of your team’s contacts;
• billing names and addresses, invoices, payment records and tax information required for accounting;
• signed proposals, statements of work and the messages, files and approvals exchanged during a project; and
• access credentials you choose to share for platforms we manage on your behalf, such as advertising, analytics, hosting, domain or CRM accounts.

Payments are handled by [To confirm: Payment processors used to take payments]. Card and bank account numbers you enter with a payment processor are collected by that processor under its own terms. We receive only confirmation of the payment and limited details such as the amount, date and payment type.

05Automatically collected technical data

Like most websites, this site is served by a hosting provider ([To confirm: Website hosting provider]). When your browser requests a page, the hosting infrastructure may automatically record standard technical information for security, reliability and troubleshooting. This can include your IP address, browser and device type, the page requested, the referring page, and the date and time. These logs are controlled and retained under the hosting provider’s settings and terms.

We do not use this information to identify individual visitors, build profiles or target advertising.

06Cookies and analytics technologies

This website currently uses no cookies and no analytics or advertising technologies. It does not use similar browser storage either. If we add any in the future, we will update this policy and our Cookie Policy before doing so. Where the law requires it, we will also ask for your consent before setting anything that isn’t strictly necessary.

07How we use personal information

We use personal information only for purposes connected to how it was provided:

We do not use personal information for automated decision-making that produces legal or similarly significant effects about you.

08Third-party service providers

We rely on carefully selected providers to operate. Depending on how you interact with us, these may include:

• Website hosting: [To confirm: Website hosting provider]
• Inquiry delivery: [To confirm: Services used to receive and store inquiries]
• Project, communication and billing tools: [To confirm: Tools used to manage client projects, billing and communication]
• Payment processing: [To confirm: Payment processors used to take payments]

These providers process information on our instructions to provide their services to us. When we manage advertising, analytics, social media, CRM or automation platforms for a client, those platforms (for example, Google or Meta) apply their own terms and privacy policies to information processed in their systems.

09Marketing communications

Submitting an inquiry does not subscribe you to marketing emails. Our approach to marketing communications: [To confirm: Whether the business sends marketing emails, and how people opt in].

If you receive marketing emails from us, you can unsubscribe at any time using the link in the email or by contacting us. Even after you unsubscribe, we may still send messages about an active project, invoices or our agreement with you.

10Information sharing and disclosures

We share personal information only:

• with the service providers described above, to the extent they need it to perform services for us;
• with platforms and vendors involved in delivering a client’s project, when the client directs or authorizes it;
• when required by law, subpoena or other legal process, or when necessary to protect the rights, property or safety of Digital Discount Hub, our clients or others;
• in connection with a merger, acquisition, financing or sale of all or part of our business, subject to appropriate confidentiality protections; and
• with your consent or at your direction.

[To confirm: Confirmation that personal information is not sold or shared for cross-context behavioral advertising]

11Information we process for clients

Some services involve personal information that belongs to our clients’ own customers. Examples include customer lists imported into a CRM, leads collected by a landing page we build, audiences used in advertising campaigns, and conversations handled by an AI chatbot. In this work we act as a service provider (sometimes called a processor). We handle that information only to provide the contracted services, according to the client’s instructions and our agreement.

If you are a customer of one of our clients and want to exercise privacy rights, please contact that business directly. We will assist our clients in responding where our agreement requires it.

12Data retention

We keep personal information only for as long as it is needed for the purposes described in this policy, unless a longer period is required by law. Our current retention approach is:

• Inquiries that don’t become engagements: [To confirm: How long inquiries from non-clients are kept]
• Client, contract and billing records: [To confirm: How long client, contract and billing records are kept]
• Form abuse protection: IP addresses are held in temporary server memory for up to ten minutes.
• Hosting logs: retained according to the hosting provider’s settings.

When information is no longer needed, we delete it or de-identify it.

13Information security

We take reasonable steps to protect personal information. Safeguards built into this website include:

• validation of contact form input on the server, and escaping of submitted text before it is placed in an email;
• an automated-submission trap and a limit on repeated submissions from the same network address; and
• browser security headers that, for example, stop other websites from framing our pages and limit access to device features such as the camera, microphone and location.

We limit access to client information to people who need it for their work. However, no website, transmission or storage system is completely secure, and we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us right away.

14International data transfers

Digital Discount Hub is based in the United States. Personal information may be stored or processed in: [To confirm: Countries where personal information is stored or processed]. Where information is transferred to or accessed from another country, we take steps intended to keep it protected consistently with this policy.

15Your privacy rights

Whatever state you live in, you may ask us to:

• confirm whether we hold personal information about you and give you access to it;
• correct inaccurate information;
• delete information you provided or that we hold about you, subject to legal exceptions; and
• stop sending you marketing communications.

How to make a request: send it through our contact form or by email to [To confirm: Email address for privacy requests], and tell us which right you wish to exercise. How we verify and answer requests: [To confirm: How privacy requests are verified and answered].

An authorized agent may submit a request on your behalf, with proof of authorization. We will not discriminate against you for exercising any privacy right.

16Additional state privacy rights

Several US states, including Texas, California, Colorado, Connecticut, Virginia and others, give residents additional rights where those laws apply to a business. Whether a particular law applies to Digital Discount Hub depends on factors such as business size and how personal information is processed. Where a law applies to us, residents may have the right to:

• know what categories of personal information are collected and how they are used and disclosed;
• access, correct and delete personal information;
• obtain a portable copy of personal information they provided;
• opt out of the sale of personal information, targeted advertising, and profiling that produces legal or similarly significant effects; and
• appeal our decision if we decline to act on a request. If an appeal is denied, you may contact your state attorney general.

Texas residents: the Texas Data Privacy and Security Act provides rights to confirm, access, correct and delete personal data, obtain a copy, opt out of sale, targeted advertising and certain profiling, and appeal a refusal. Where it applies, requests are answered within the timelines that law requires.

17Children’s privacy

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

18Changes to this policy

We may update this policy to reflect changes in our services, technology or legal requirements. The “Last updated” date at the top shows when it was last changed. If we make material changes, such as adding analytics or advertising technologies, we will post the updated policy here before the change takes effect and, where appropriate, notify clients directly.

19Privacy contact information

For privacy questions or requests, email [To confirm: Email address for privacy requests] or use our contact form.

Questions about this policy can be sent to us through any of the following:

• Our contact form
• Email: [To confirm: Email address for legal notices, refund and cancellation requests]
• By mail: Digital Discount Hub, 12895 Josey Ln, Farmers Branch, TX 75234, USA