Terms and Conditions

01Acceptance of terms

These Terms and Conditions (“Terms”) form an agreement between you and Digital Discount Hub ([To confirm: Registered legal entity name], [To confirm: Entity type and state of formation]), with its business address at 12895 Josey Ln, Farmers Branch, TX 75234, USA (“Digital Discount Hub,” “we,” “us”). “You” means the person using this website. When you engage our services on behalf of a business, “you” also means that business.

By using this website, you agree to these Terms as they apply to website use. When you sign or approve a proposal, you agree to these Terms as they apply to services. If you do not agree, please do not use the website or our services.

02Eligibility to use services

Our services are offered to businesses, organizations and individuals acting for business purposes. To engage us you must be at least 18 years of age or the age of majority where you live, whichever is higher. You must also have the authority to enter into a binding agreement, including on behalf of any business you represent. We may decline any engagement at our discretion.

03Description of services

Digital Discount Hub provides digital services that may include:

• digital marketing strategy, search engine optimization (SEO), Google Ads and Meta Ads management, and social media marketing;
• website design and development, and e-commerce development;
• branding, graphic design and content creation; and
• AI chatbots, AI and workflow automation, CRM integration and related business technology solutions.

The descriptions on this website are general overviews. The specific services, deliverables, schedule and fees for any engagement are set only in the Agreement for that engagement, as described below.

04Project proposals and agreements

Each engagement is set out in a written proposal, statement of work or service agreement that you approve (an “Agreement”). An Agreement incorporates these Terms and the policies in our Policy Center, including our Refund, Cancellation, Payment and Billing and Service Delivery policies. These are made available to you before you make any payment.

If an Agreement conflicts with these Terms, the Agreement controls for that engagement. Proposals, estimates and price quotes are valid for the period stated in them. Information on this website, including content generated by our website tools, is not an offer.

05Client obligations

Successful projects are collaborative. You agree to:

• name a point of contact who can give feedback and approvals;
• provide the content, brand assets, information and access our work requires, within the agreed timeframes;
• review deliverables and respond at approval milestones, as set out in our Service Delivery Policy;
• make sure your products, services, offers and claims, and any content you give us, comply with applicable laws and with the policies of advertising and social platforms;
• maintain your own accounts with third-party platforms, and keep their billing up to date, where the Agreement requires it; and
• pay invoices when they are due.

06Accuracy of information

You are responsible for the accuracy and legality of the information and materials you provide. This includes business details, product claims, pricing, testimonials, images and customer data. We rely on that information without independent verification. We are not responsible for errors, legal issues or platform rejections that result from inaccurate or non-compliant information or materials you supplied.

07Payment obligations

You agree to pay the fees in your Agreement according to our Payment and Billing Policy. Unless the Agreement says otherwise, fees exclude taxes and third-party costs. These include advertising spend, which is paid to the advertising platforms and is separate from our fees.

08Scope of work

Our obligations are limited to the services and deliverables described in the Agreement (the “Scope”). Anything not described in the Scope is outside it. Examples include additional pages, features, campaigns, platforms, integrations, content pieces or revision rounds. We are happy to provide out-of-scope work through a change request.

09Revisions and change requests

Each Agreement includes the revision rounds stated in it. Where it is silent, the default is: [To confirm: Revision rounds included by default]. A revision refines work within the approved direction. Requests that change the approved direction, Scope or requirements are change requests.

For a change request, we will describe in writing its effect on fees and timeline. We will proceed only after you approve it.

10Project timelines

Timelines in proposals are good-faith estimates that depend on timely feedback, content, approvals, access and payments from you, and on third parties. When a dependency is delayed, delivery dates move by at least the same amount. Binding deadlines exist only where the Agreement expressly says a date is fixed. See our Service Delivery Policy.

11Third-party tools and platforms

Our work often relies on third-party platforms and software. These include advertising networks, social platforms, search engines, hosting providers, content management and e-commerce systems, CRMs, AI models and automation services. Those platforms are governed by their own terms, policies, pricing and availability, which can change without notice.

We are not responsible for third-party actions such as ad disapprovals, account suspensions, algorithm or policy changes, outages, data loss or price changes. Where we can, we will help you respond to them. Usage of third-party tools is subject to their licenses, and any associated costs are your responsibility unless the Agreement states otherwise.

12Intellectual property rights

Your materials

You keep ownership of everything you provide to us. You grant us a limited license to use it solely to perform the services. You confirm that you have the rights needed for us to use it.

Final deliverables

When we receive full payment for an engagement, we assign to you our rights in the final deliverables created specifically for you and identified in the Agreement. Until full payment, we grant you a revocable license to use delivered work for review only.

Our pre-existing materials

We keep ownership of our pre-existing and general-purpose materials. These include frameworks, code libraries, templates, workflows, prompts, methods and know-how. Where they form part of a deliverable, we grant you a non-exclusive, perpetual license to use them as part of that deliverable.

Third-party components

Fonts, stock assets, plugins, themes, open-source software and AI services remain subject to their own licenses.

Unused concepts and portfolio

Concepts and drafts you do not select remain ours. Portfolio use: [To confirm: Whether the business may show client work in its portfolio, and on what terms].

13Confidentiality

Each party will keep confidential the non-public business, technical and financial information it receives from the other. Each party will use it only to perform or receive the services. This obligation does not apply to information that is public through no fault of the receiving party, was already known to it, is independently developed, or must be disclosed by law. Account credentials you share with us are treated as confidential and used only for the engagement. This obligation continues after the engagement ends.

14Prohibited activities

You may not use this website or our services to:

• promote unlawful products, services or activities, or content that is fraudulent, deceptive, defamatory, discriminatory or infringes the rights of others;
• send unsolicited bulk messages or otherwise breach anti-spam, telemarketing or privacy laws;
• violate the policies of advertising or social media platforms, or try to get around their enforcement;
• upload malicious code, probe or disrupt the website, or submit automated or abusive form submissions; or
• copy, scrape or reproduce this website’s content or design without permission.

We may refuse or stop work on any campaign or content that we reasonably believe breaches this section.

15Service suspension

We may pause services after written notice if invoices are overdue, as described in our Payment and Billing Policy. We may also pause them if continuing would breach the law or a platform policy, or would expose either party to legal or security risk. Where possible, we will explain the reason and how to resolve it. Timelines are extended for the period of any suspension.

16Termination

Either party may end an engagement as set out in the Agreement and our Cancellation Policy. Either party may also end it immediately by written notice if the other materially breaches these Terms and does not cure the breach within a reasonable period after notice. It can also be ended immediately if the other party becomes insolvent.

When an engagement ends, you pay for work performed and costs incurred up to the end date. We provide completed, paid-for work, and refunds are handled under our Refund Policy. Sections that by their nature should survive will continue to apply. These include payment, intellectual property, confidentiality, disclaimers, liability and dispute resolution.

17Warranty disclaimers

We will perform services with reasonable skill and care, consistent with generally accepted industry practice.

Except as expressly stated in an Agreement, the website and services are provided “as is” and “as available.” To the extent permitted by law, we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee any particular result. That includes search rankings, traffic, leads, sales, return on ad spend, platform approval, or uninterrupted or error-free operation of software or third-party services.

18Limitation of liability

To the fullest extent permitted by law:

• neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from these Terms or the services; and
• Digital Discount Hub’s total liability for all claims relating to the services is limited to [To confirm: Maximum liability amount].

These limits do not apply to liability that cannot be limited by law, or to a party’s fraud, gross negligence or willful misconduct.

19Indemnification

You agree to defend and indemnify Digital Discount Hub against third-party claims arising from materials you provided, your products, services or claims, or your breach of these Terms or applicable law. We agree to defend and indemnify you against third-party claims that original deliverables we created, used as delivered, infringe that third party’s intellectual property rights.

20Dispute resolution

If a dispute arises, please contact us first. Most issues can be resolved quickly by talking. Each party will try in good faith to resolve the dispute informally within a reasonable period after written notice. If it is not resolved, it will be handled through: [To confirm: Dispute resolution method after informal negotiation].

21Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Subject to the dispute resolution section, disputes will be brought in: [To confirm: Courts or venue for disputes].

22General provisions

• Force majeure: neither party is responsible for delays caused by events beyond its reasonable control, such as platform outages, natural disasters or government action. This does not excuse payment obligations.
• Independent contractors: the parties are independent contractors. Nothing creates a partnership, employment or agency relationship.
• Assignment: neither party may transfer an Agreement without the other’s written consent, except as part of a merger or sale of its business.
• Severability and waiver: if any provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver of it.
• Entire agreement: these Terms, the Agreement and the incorporated policies are the entire agreement on their subject matter.
• Notices: legal notices must be in writing and sent to [To confirm: Email address for legal notices, refund and cancellation requests] or to our business address.

23Amendments

We may update these Terms from time to time. Updates are posted on this page with a new “Last updated” date. Changes apply to website use from the date they are posted. For services, the version in effect when you approved your Agreement continues to apply to that Agreement unless both parties agree otherwise in writing.

24Contact information

Questions about this policy can be sent to us through any of the following:

• Our contact form
• Email: [To confirm: Email address for legal notices, refund and cancellation requests]
• By mail: Digital Discount Hub, 12895 Josey Ln, Farmers Branch, TX 75234, USA